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Casual Shop Coordinators – work with us!

We’re looking for friendly, retail all-rounders to fill casual vacancies.

  • You are a hard worker with the ability to multitask and work autonomously; taking initiative to solve problems when they arise.
  • You will have strong retail customer service and cash handling experience (essential)
  • A demonstrated passion for environment/sustainability or organic food and health.
  • Experience working within a grocery, health food or produce store.
  • Administration and volunteering experience are also an advantage but not essential

In return you will receive fair pay, employee discounts and be surrounded by a passionate and hard-working team.

Remuneration: Level 1 General Retail Award

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POSITION SUMMARY
The Shop Coordinator  is accountable to the Co-op Managers. The position involves maintaining the day-to-day running of the shop, including shop presentation, display, sales, restocking, customer service, coordinating volunteers, general cooperative and administrative duties associated with this position in accordance with co-op policy and procedures.

It is essential that Shop Coordinators work cooperatively with all staff, MC and volunteers to achieve a consistently high standard of service to members and shop customers.

RESPONSIBILITIES

  1. Set up the shop for the day’s trading ensuring that all available products are on display, including refilling containers and produce.
  2. Ensure the shop is clean, tidy and clutter-free and that till float is correct.
  3. Constantly monitor presentation, quality of stock, stock levels in the shop and restock shop as and when required.
  4. Promptly serve customers. Be courteous and helpful, advising them, when necessary, of co-op procedures.
  5. Operate cash register ensuring breaks are taken in accordance with OH+S Policy.
  6. Put away excess cash from till into safe
  7. Keep shop, till area, sink area, storeroom and stock containers (bins, jars etc.) clean and tidy, taking special care of spillages or other floor debris.
  8. Keep storeroom as clean and organised as possible.
  9. As appropriate, encourage members to become volunteers.
  10. Accept membership applications, welcoming new members and ensuring that the applications are legibly and correctly completed and are stored appropriately.
  11. Update members and customers of the latest coop activities and workshops.
  12. Ensure that the co-op backyard is kept clean and tidy and that all rubbish is disposed of  in accordance with co-op policy and procedures.
  13. Participate in the decision-making and organisation of the co-op, including attending monthly staff meetings and on occasion MC meetings as a staff delegate
  14. Ensure that OH+S regulations are always practised in the performance of the position’s duties and actively participate in the maintenance and improvement of OH+S procedures including risk assessment processes.
  15. Work cooperatively and harmoniously with other staff, volunteers and MC.
  16. Take responsibility for co-op infrastructure and general running and maintenance of co-op equipment in consultation with other staff on roster and in accordance with co-op procedures.
  17. Take responsibility for the passing of information relating to your shift to the next shop coordinator on the roster or to other pertinent staff.
  18. Perform end-of-day procedures (if last shift of the day) • Balance cash register• Secure the days takings in the safe • Secure float; Turn off equipment as required • Put away perishables • Sweep and mop shop • Clean work areas and storeroom including shelving and equipment • Lock the shop.

OTHER DUTIES

  1. Assisting the Stock Manager with receiving, checking, weighing (if required) and storing deliveries, matching the deliveries with produce ordered.
  2. Assisting with the monitoring and recording of stock loss.
  3. Ensuring that systems to reduce stock spoilage are maintained, paying special attention to storage of perishable items.
  4. Training and assisting volunteers, ensuring that WH+S policies and procedures are explained and maintained, assigning tasks appropriately
  5. Assisting with the maintenance of shop signage.
  6. Ensure that time sheets are completed and correct.
  7. Undertaking training, both as trainee and trainer, with Stock Coordinators, other staff and specialist trainers.

Send your CV and a one page cover letter expressing interest to [email protected]